BeachfrontCares

Your voice — tracked, timed,
and on the record.

Report a maintenance issue at your community in under a minute. Every request gets a ticket number, a response clock set by your city's housing law, and a clear path to escalate if it isn't fixed in time.

Find your property portal → How it works

How it works

Four steps, from your phone to the public record.

Maintenance request form
STEP 1 · REPORT

Tell us what's wrong

Unit, issue, urgency, and a photo. No app, no login — just your community's page.

Ticket confirmation
STEP 2 · ON THE RECORD

Get a ticket instantly

Your request is logged with a number and a timestamp the moment you submit.

SLA clock and escalation
STEP 3 · TIMED

A clock set by law

Each request gets a response window based on severity and your jurisdiction's habitability standards.

Escalate to agency
STEP 4 · ESCALATED

Escalate if needed

Not fixed in time? It routes to the agency that oversees your building — or you escalate yourself, anytime.